Prioritising wellbeing in an ‘always on’ digital age

The resource presents findings from a systematic review conducted by researchers from Surrey University, Birkbeck, and Exeter universities. It uses both qualitative and quantitative research evidence to:

  • Analyse the effects of ICT use on work processes
  • Examine organisational norms and pressure around digital availability
  • Explore the relationship between voluntary ICT use and work-life balance
  • Identify factors that buffer or exacerbate the negative consequences of digital working

Topic or subject area

Workplace wellbeing and digital transformation

Language(s) available

English

Target audience

HR professionals, People managers and Organisational leaders

Purpose, Scope or Aim of the OER

To examine the impact of out-of-hours ICT use on employee wellbeing and provide evidence-based guidance for employers on managing digital work practices. The resource aims to help
organisations balance the benefits of digital flexibility with the risks of ‘always on’ culture.

Step by step instructions for users

The article provides practical guidelines for HR professionals and managers:
• Recognise that ICT use patterns vary among employees and avoid one-size-fits-all approaches
• Develop formal guidelines while supporting a workplace climate that encourages smart ICT use
• Set clear boundaries for time and workload management
• Signal support for employees to disconnect and detach from work
• Allow individual self-management while providing organisational support
• Create an environment that encourages flexible working rather than constant availability
• Support employees in managing their time and workload responsibly

Link to the resource